Welcome to Lumira .
Please read the following terms and conditions carefully before using the site or making any purchase. By using the Lumira website, you agree to be bound by these terms in full.

1. Using the site

  • The user must be 18 years of age or older , or under parental supervision.

  • The customer is obligated to provide correct and accurate data when creating an account or completing an order.

  • The customer is responsible for maintaining the confidentiality of their account data and password.

2. Products

  • Lumira strives to display products in the most accurate way possible, however, color variations may occur depending on the device screen used.

  • All product descriptions are subject to update or change without prior notice.

  • Lumira reserves the right to discontinue or modify any product at any time.

3. Requests

  • Upon completion of the order, it is considered a non-binding purchase order until it is confirmed by Lumira.

  • The store reserves the right to accept or reject any order without giving reasons.

  • The order cannot be cancelled after it has been confirmed and shipped.

  • All orders are subject to Lumira's approved return and exchange policy.

4. Prices and Payment

  • All prices are displayed in Egyptian pounds.

  • Prices do not include shipping costs unless otherwise stated.

  • Lumira reserves the right to modify prices or offers at any time without prior notice.

  • The customer is obligated to pay the full value of the order before shipment.

5. Shipping and Delivery

  • Orders are delivered according to the shipping policy shown on the Shipping and Delivery page.

  • Delivery times are estimated and may vary depending on the shipping company or circumstances beyond our control.

  • The customer's responsibility for the order transfers after it is delivered to the shipping company.

6. Intellectual Property

  • All content on the website (texts, images, designs, logos) is the property of Lumira and may not be used or copied without prior permission.

  • Any unauthorized use will subject the user to legal accountability.

7. Unauthorized use

The use of this site is prohibited in:

  • Any illegal or unregulated activities.

  • Abuse or infringement of the rights of others.

  • Attempting to hack the site or compromise its security.

8. Determining responsibility

  • Lumira is not responsible for any damages resulting from misuse of the products.

  • Lumira is not responsible for any delays caused by shipping companies or force majeure circumstances.

9. Amendments

  • The store reserves the right to modify these terms and conditions at any time.

  • Your continued use of the site after the changes constitutes implicit acceptance of them.

10. Communication

For any inquiries regarding the terms and conditions, you can contact us through the communication channels shown on the Contact Us page.